How and when to negotiate. Negotiate to a win/win solution.

Negotiation is often the most challenging part of a sale. It solicits an emotional discomfort that people often dislike. This, in turn, creates stress that often brings out the worst in our ability to communicate effectively.  The end results are the customer and your team having an outcome that is not mutually beneficial.

We take the mystery out of negotiation by exploring all the stages of stress arousal to understand the emotional connection and the conflict it creates in selling. Our process looks at key steps during the negotiation process. We break down each step using actual examples for practice sessions. Theses sessions are evaluated in a reporting structure that allows live action coaching to ensure the knowledge and skills attained are connecting for the participants.