Today’s automotive dealer knows that customer loyalty is earned through ongoing relationship building. The challenge facing most dealerships is the consistency and execution of ongoing customer contact. This is why we created a bilingual call center. It is a synergy between Paras Training and Suly, which is a Canadian company whose expertise has set the benchmark in customer retention and loyalty management.
With everything that has changed in the automotive marketplace, staff turn over is a reality. This is where Paras Training can help drive your success. With our proven process we are able to provide a unique offering in the Canadian marketplace for your leasing and retail needs. This process is three-pronged: Call Centre, In-Dealer Training, and Client Web.
Client Web is the contact management tool at the heart of our service. Developed through a culmination of more than ten years research and experience by automotive industry professionals, it is a tool designed to attract, develop, and retain clients.